Last reviewed: 10 July 2026. Grant amounts and eligibility are set by government and can change – always confirm on the official links below.
Heat pump grants Norfolk: homeowners can access up to £7,500 through the Boiler Upgrade Scheme when installing an air source heat pump, with additional funding available through the Warm Homes: Local Grant (up to £15,000 for heating) and ECO4 for eligible lower-income households. The installer must be MCS-registered—EPH Services is fully certified and handles the entire grant application, deducting the amount directly from your quote.
The Boiler Upgrade Scheme is the UK government’s flagship grant for heat pumps, offering £7,500 off an air source heat pump (air-to-water), ground source heat pump and water source heat pump. From April 2026, air-to-air heat pumps became eligible for £2,500. Biomass boilers attract £5,000 but only for rural, off-gas-grid properties.
From 21 July 2026 to 31 March 2027, the grant increases to £9,000 for off-gas-grid properties in Norfolk installing an air source or ground source heat pump—welcome news for homes in villages around King’s Lynn, Swaffham, Dereham and Thetford that rely on oil or LPG heating. The scheme has been extended to 2030, and the EPC requirement was removed in April 2026, making it simpler and more accessible for homeowners across Norfolk.
Your air source heat pump installation must replace an existing fossil-fuel heating system (gas, oil, LPG or electric). New-build homes and social housing are not eligible, but self-build properties are. You must be the homeowner or small business owner of a property in England or Wales.
Beyond the Boiler Upgrade Scheme, Norfolk households on lower incomes may qualify for significantly more support. The Warm Homes: Local Grant offers up to £15,000 for energy-performance upgrades (insulation, draught-proofing, glazing, solar panels) plus up to £15,000 for low-carbon heating such as a heat pump. This grant is delivered by your local council and covers all heating fuel types, whether you’re on or off the gas grid.
ECO4 (Energy Company Obligation) is another energy-supplier-funded scheme that has been extended to 31 December 2026. It provides efficiency and heating help for eligible low-income and vulnerable households across Norfolk, including Norwich, Wymondham and surrounding areas. If you receive certain benefits or meet income thresholds, you may qualify for free or heavily subsidised insulation, heating upgrades or heat pump installations.
The Boiler Upgrade Scheme has one strict requirement: your installer must be MCS-certified and a member of an approved consumer code (RECC or HIES). EPH Services is MCS-registered, which means we can install heat pumps that unlock the full £7,500 grant (or £9,000 for off-gas-grid homes from July 2026). Without an MCS-certified installer, you cannot access the Boiler Upgrade Scheme—regardless of how suitable your property is.
MCS certification confirms that we meet the highest technical and customer-service standards for renewable heating installations. We handle the entire grant application process on your behalf. You do not pay the grant amount upfront and claim it back later; instead, we apply for the grant and deduct the £7,500 (or applicable amount) directly from your quote. This makes the transition from your old boiler to a modern, energy-efficient heat pump straightforward and affordable.
With the Clean Heat Market Mechanism now in force from 1 April 2026—requiring large boiler manufacturers to match 8% of their boiler sales with heat-pump installations—demand for MCS-registered installers like EPH Services is higher than ever across Norfolk.
When you choose EPH Services for your heat pump installation in Norfolk, we take care of the entire Boiler Upgrade Scheme application. After your free survey and quote, we submit the grant application through the official portal, wait for approval, and then deduct the £7,500 (or £9,000 for eligible off-gas properties) directly from your final invoice. You simply pay the balance.
We also advise on your eligibility for the Warm Homes: Local Grant and ECO4, and can signpost you to your local council or energy supplier for those schemes. Our goal is to make your switch to low-carbon heating as simple and affordable as possible, whether you’re in King’s Lynn, Swaffham, Dereham, Thetford, Norwich, Wymondham or anywhere else across the county.
To qualify for the Boiler Upgrade Scheme in Norfolk, you must own your property (as a homeowner or small business owner), be replacing a fossil-fuel heating system, and use an MCS-certified installer. The property must be in England or Wales, and cannot be a new-build or social housing property (though self-build homes are eligible). The EPC requirement was removed in April 2026, so you no longer need a valid Energy Performance Certificate to apply.
For the Warm Homes: Local Grant and ECO4, eligibility is based on household income, benefits received, and property type. These schemes are designed for lower-income households in privately owned or privately rented homes. We recommend checking the Energy Saving Trust’s grant guidance or contacting your local Norfolk council for the latest criteria.
The Boiler Upgrade Scheme offers £7,500 off an air source heat pump, ground source heat pump and water source heat pump. From 21 July 2026 to 31 March 2027, off-gas-grid properties can access £9,000. Air-to-air heat pumps are eligible for £2,500 from April 2026.
You must own your property in England or Wales, be replacing a fossil-fuel heating system (gas, oil, LPG or electric), and use an MCS-certified installer. New-build homes and social housing are not eligible, but self-build properties are. The EPC requirement was removed in April 2026.
Yes. Your MCS-certified installer—EPH Services—applies for the Boiler Upgrade Scheme grant on your behalf and deducts the £7,500 (or applicable amount) directly from your quote. You do not pay it upfront and claim it back.
Yes. Off-gas-grid homes in Norfolk are eligible for the standard £7,500 Boiler Upgrade Scheme grant, and from 21 July 2026 to 31 March 2027, the grant increases to £9,000 for air source and ground source heat pump installations replacing oil or LPG heating.
Yes. The Warm Homes: Local Grant offers up to £15,000 for low-carbon heating (such as a heat pump) for eligible lower-income households, delivered by your local council. ECO4 also provides energy-supplier-funded heating and efficiency upgrades for qualifying households until 31 December 2026.
The Boiler Upgrade Scheme requires your installer to be MCS-certified and a member of an approved consumer code (RECC or HIES). Only MCS-registered installers like EPH Services can unlock the grant and apply on your behalf.
If you’re considering a heat pump for your Norfolk home and want to understand your grant eligibility, EPH Services is here to help. We’re MCS-registered, handle all Boiler Upgrade Scheme applications, and serve King’s Lynn, Swaffham, Dereham, Thetford, Norwich, Wymondham and across the county. Visit our air source heat pump installation page for more details, explore our pricing guide, or contact us today for a free eligibility check and no-obligation quote.