Last reviewed: 28 September 2026. Figures and rules can change – always confirm on the official links.
Norfolk homeowners can access several government-backed grants to help cover the cost of upgrading to more energy-efficient heating, including air source heat pumps and boiler replacements. EPH Services helps customers across Norfolk — from Kings Lynn to Acle and Attleborough — understand which schemes they qualify for and guides them through the application process.
Key Facts: Heating Grants Available in Norfolk
The Boiler Upgrade Scheme (BUS) provides a grant to cover part of the cost of replacing a fossil fuel heating system — whether that is oil, gas, electric or LPG — with a heat pump or biomass boiler. The scheme is open to homeowners and business premises in England and Wales, which means properties across Norfolk are fully eligible.
The scheme is administered by Ofgem. To apply, you will need an MCS-certified installer to carry out the work. As your local Norfolk air source heat pump installation specialists, we can walk you through the process from survey to commissioning and help you access the grant funding you are entitled to.
The Warm Homes: Local Grant is an England-only scheme that provides free energy-saving improvements to eligible privately owned homes. Measures covered include air source heat pumps, insulation, solar panels and smart heating controls — all at no cost to the homeowner.
To qualify, your home must meet the following criteria:
Your local council arranges a survey and pays for the agreed work. If you think you may qualify, you can contact the scheme helpline on 0800 098 7950 (Monday to Friday 8am–6pm, Saturday 9am–12pm) or speak to us and we will point you in the right direction.
The Energy Company Obligation (ECO) scheme may help with insulation, boiler replacement or repair, and wider heating upgrades. It is aimed at households in private housing who claim certain benefits, including:
Owner-occupied homes must have an EPC rating of D, E, F or G. Private rented homes must have an EPC of E, F or G. Social housing with an EPC of E, F or G may also qualify. You can apply through your local council or your energy supplier.
Navigating grant schemes can feel complicated. We help Norfolk homeowners by explaining which grants apply to their situation, carrying out the survey and installation work to the required standard, and handling the paperwork. Whether you are looking at an air source heat pump under the Boiler Upgrade Scheme or a new boiler installation supported through ECO, we make the process straightforward.
We serve customers throughout Norfolk, including Beeston, Kings Lynn, Acle, Attleborough and surrounding villages. Every installation is carried out to MCS standards where applicable, giving you peace of mind that the work meets the certification requirements these grant schemes demand.
Can I get a grant towards an air source heat pump in Norfolk?
Yes. The Boiler Upgrade Scheme provides a grant to cover part of the cost of replacing a fossil fuel heating system with a heat pump. The scheme is open to homes and business premises in England, so Norfolk properties are eligible. The Warm Homes: Local Grant may also cover the full cost of an air source heat pump if your household income is £36,000 or less and your home has an EPC rating of D, E, F or G.
What heating systems does the Boiler Upgrade Scheme cover?
The scheme covers replacing oil, gas, electric or LPG heating with a heat pump or biomass boiler. It is administered by Ofgem and is available for homes and business premises in England and Wales.
Do I need to be on benefits to get help with heating costs?
Not necessarily. The Boiler Upgrade Scheme is open to any eligible property owner regardless of income. The Warm Homes: Local Grant is available to households earning £36,000 or less per year, with some exceptions. The ECO scheme is specifically for households claiming certain benefits such as Universal Credit, Pension Credit, Income Support and others.
How do I apply for the Warm Homes: Local Grant?
You can call the helpline on 0800 098 7950 (Monday to Friday 8am–6pm, Saturday 9am–12pm). Your local council will arrange a survey and pay for the agreed improvements. You can also check eligibility on GOV.UK.
If you would like to find out which grants you may be eligible for, or you are ready to discuss a heat pump or boiler installation, get in touch with EPH Services. Call us or request a free quote — we will help you make the most of the funding available to Norfolk homeowners.